Singapore · Since 2012 Service request Register a machine +65 6369 9525

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We didn’t sell it.
We’ll still service it.

Most of the machines we look after came from somebody else. That has been true since 2012 and it is the part of this business we are proudest of. We service Taiwanese-made bandsaws, whoever sold them.

Scope

Taiwanese machines,
not just ours

Fourteen years of Cosen and YCM means we know how Taiwanese machines are built — the hydraulics, the guides, the controls, where they wear. That knowledge does not transfer to a German or Japanese machine, so we do not pretend it does.

Planned

Commissioning & maintenance

Installation, levelling, blade tensioning and operator handover. Then scheduled guide, gearbox, coolant and tension checks. Every visit logged against the machine serial, so wear shows up as a pattern rather than a surprise.

Reactive

Breakdown callout

A saw that stops holds up everything behind it. Islandwide across Singapore, with common wear parts carried to site. Tell us the make, model and what it is doing — that usually decides whether the part comes with us.

Recurring

Blade welding & resharpening

Coil stock welded to your machine’s exact length. Resharpening returns a blade to specification rather than merely to sharp — and tells us what your machine is actually doing to its blades.

What we need

Three things and
we can usually help

Not a service contract, not an account. Just enough to know what we are looking at before we get in the van.

Make and model

Even if it is a manufacturer we have never distributed. If it is Taiwanese-made, the chances are good.

Serial number

Usually on a plate at the base of the machine. It tells us the build year and which parts fit.

What it is doing

Or not doing. Blade wandering, poor finish, hydraulics slow, will not start — plain description is fine.

Service request

Tell us about the machine

We reply on working days. If the line is stopped, call +65 6369 9525 instead — a phone call beats a form when production is waiting.

We use these details to answer your enquiry and keep a record of your machine. Nothing else, and nobody else.